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Functional Requirements

User Authentication and Authorization​

  • FR1: Users should be able to register, log in, and manage their accounts securely. Admin roles should be defined with appropriate access levels.

Data Collection and Integration​

  • FR2: The system should be able to integrate data from different sources (e.g., tourist demographics, booking information, attraction details) for a comprehensive view.

Data Analysis and Prediction​

  • FR3: The system should use machine learning algorithms to analyze the collected data, predict tourism trends, and provide insights into tourists' preferences and sentiments.
  • FR4: The system should be able to generate personalized recommendations for tourists based on their individual preferences, interests, and past travel behavior.
  • FR5: The system should allow users to refine their recommendations by filtering options and providing additional information.

Personalized Recommendation Engine​

  • FR6: The system should use a recommendation engine that suggests personalized activities and attractions based on individual preferences and past behavior.

Dashboard and Reporting​

  • FR7: The system should provide predictive analytics dashboards for DMOs to visualize trends and insights.
  • FR8: The system should be able to identify emerging trends and patterns in tourist preferences and behavior.
  • FR9: The system should generate reports on key metrics such as tourist satisfaction, sentiment analysis, and market trends.

Integration with Tourism Providers​

  • FR10: The system should enable attraction providers to showcase their offerings within the system and receive insights into market demand and tourist preferences.

User Interface and Accessibility​

  • FR11: The system should have an intuitive and user-friendly interface for both tourists and DMOs.
  • FR12: Ensure the user interface is responsive across various devices and screen sizes, including desktops, tablets, and mobile phones.
  • FR13: Provide clear and intuitive navigation menus and pathways to facilitate easy exploration of the system's features and content.
  • FR14: Implement robust search functionality with filters and sorting options to enable users to quickly find specific destinations, attractions, or activities based on their preferences.

Security and Privacy​

  • FR15: The system should comply with relevant data privacy regulations (RGPD).
  • FR16: The system should implement secure data storage and access controls.
  • FR17: Users should have control over their personal data and be able to opt-out of data collection.
  • FR18: Ensure all financial data is encrypted and securely stored in accordance with industry standards.

Feedback and Rating System​

  • FR19: Implement a system for tourists to provide feedback and ratings for activities and attractions. This data should be incorporated into the analysis and recommendation engine.

User Feedback Loop​

  • FR20: Incorporate mechanisms for users to provide feedback on recommended activities, allowing the system to continuously improve its recommendations.

Content Management System for DMOs​

  • FR21: The system should provide a CMS for DMOs to manage content related to their destinations, including attractions, events, and local information.
  • FR22: DMOs should be able to create, edit, and publish content in various formats (text, images, videos).
  • FR23: The CMS should include tools for scheduling content publication and managing content versions.

Payment Processing​

  • FR24: Allow users to securely pay for recommended activities and attractions directly through the platform using Stripe.
  • FR25: Support various payment methods such as credit cards, debit cards, and alternative payment options (depending on regional availability).
  • FR26: Implement a checkout process that is user-friendly, secure, and compliant with PCI-DSS standards.
  • FR27: Offer flexible pricing models for attractions, such as fixed price, variable pricing based on seasonality or group size, or tiered pricing packages.

Stripe Integration​

  • FR28: Integrate the Stripe API into your platform to facilitate secure online payment processing.
  • FR29: Create separate Stripe accounts for DMOs and attraction providers, or implement a suitable account structure based on your business model.
  • FR30: Implement secure authentication and authorization protocols for user payments and booking transactions.

Performance and Scalability​

  • FR31: The system should be scalable to accommodate a growing user base and data volume.
  • FR32: The system should perform well under high load and ensure fast response times.